Terms and Conditions

Contact

ByWalter BV
Haparandaweg 11
1013 BD Amsterdam
Email: [email protected]

Sales and delivery conditions are filed at the Chamber of Commerce in Amsterdam. At all deliveries the Dutch Law is applicable.

Pricing

All prices are in euros, including 21% Vat for deliveries to the Netherlands.

Payments

Payments will be processed before delivery to webshop orders.

Shipping Charges

The following charges apply (shipping by DHL):

  • Shipping within the EU € 2,50,- to maximum € 5,95 depending on shipments with or without a track and trace.
  • Free shipping for orders above €50,-

Carriers

We keep it simple and cheap. All orders are shipped using DHL, as a reliable and economical option that makes sure each and every one of our customers receives their order.

When?

In most cases, all orders confirmed before 14:00 EST are shipped same day Monday through Friday. Orders placed Friday after 14:00 EST through Sunday are usually shipped on Monday.

In case you order a product that is not in stock, we will wait with the shipment untill stock has arrived.

International Shipping

All international orders will be shipped by DHL. DHL Regular Mail for the untraceable orders and DHL Parcel for the traceable orders. Item delivery is estimated within 3-5 working days of the order.

For additional questions about shipping, please contact us at [email protected]

Returns

Your Walter Wallet Item comes with a guarantee for 2 years. In the event that your item is defective in anyway, not including wear from normal use, send it back to us and we will make sure to take care of you.

If the Walter Wallet is not what you expected it to be you can get a refund within 30 days after purchase. It is required that you first send the Walter Wallet back to us.

Customized products are not refundable.

Walter Wallet is not responsible for return shipping costs. Units to be returned should be packed carefully in their original packaging. When the packaging of the returned items is not complete we can not guarantee a full refund.